The natural evolution of our service based business has been to a hosting
service for Commence and SalesLogix. For clients who cannot or don't wish to
become workgroup experts, we offer a somewhat unique and valuable service. We
install the necessary servers on our network, and provide complete application
and user support.
If a company is implementing its first workgroup automation
project, the learning curve can be very steep. Often these projects are
"owned by" a Sales department, which can prove to be a challenge for a
computer department not used to dealing with outside end users with a unique set
of requirements. Implementation times can drag, and the resulting product rarely
satisfies the original expectations. Consider the benefits of our hosting
service...
| Understanding
the Requirements |
We talk
to end users and understand their requirements. That's the business we are
in. We know the limits of Commence and SalesLogix and can align
product capabilities with the needs. Much better than dealing with a
computer department that has different objectives. |
| Server
Installation and Support |
We know
the server software requirements and can install another application
server on our network in very little time. Everything we need is currently
in place and we understand it. We keep our customer servers available to
them twenty four hours a day, seven days a week. Your computer
department doesn't have to deal with any new issues. |
| Internet
Connections |
Our
customers connect to their servers on our network across the Internet. If
necessary, we can assist customers in establishing Internet connections.
Our connection is in place and immediately available. No new
security nor access concerns for your company to deal with. |
| End
User Software |
We sell
end user licenses to our customers exactly as they would buy them to
install on their own networks. Nothing changes. Typically, we would
install the end user software as part of the rollout. |
| Training |
We
provide end user training for both Commence and SalesLogix. |
| Support |
We
provide ALL end user support for both Commence and SalesLogix. End users
are encouraged to use our helpdesk to make sure problems and questions are
handled quickly and efficiently. |
| Customization |
As
systems evolve and needs change, we offer customization and programming
services to assist our customers in moving ahead with technology. |
| Pricing |
Most of
the above services have fixed prices on annual contracts. Please contact
us for details. |
| Elapsed
Time |
Hosting
implementations are fast and efficient, and professionally rolled out to
end users. Since we assume full responsibility, there is no better way to
go! |
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